Find quick, clear answers to common questions about our services, processes, and policies. Can’t find what you’re looking for? Our team is always ready to help.
Get immediate answers to common questions about our logistics services and processes. Need more help? Our support team is standing by to assist you.
We provide comprehensive logistics coverage with strong focus on:
Malaysia: All states including Johor, Selangor, Kuala Lumpur, Penang, Melaka, and East Malaysia
Singapore: Daily cross-border services via both causeways
ASEAN Region: Thailand, Indonesia, Vietnam, Philippines, Cambodia
International: China, Taiwan, Hong Kong, Middle East, Europe, and USA
International haulage specifically refers to cross-border road transportation (like Malaysia-Singapore trucking), while freight forwarding encompasses broader services including air and sea freight from Port Klang and Port of Tanjung Pelepas, documentation, customs clearance, and multi-modal coordination.
We handle diverse cargo types including:
General merchandise and consumer goods
Electronics and components from Iskandar Malaysia factories
Palm oil and agricultural products
Automotive parts and components
Retail goods for Singapore market
Industrial machinery and equipment
Yes, we provide specialized temperature-controlled logistics for:
Malaysian seafood and agricultural exports
Pharmaceutical products to Singapore
Food and beverage shipments
Chemical products with temperature requirements
Absolutely. We specialize in:
Construction equipment for Malaysia infrastructure projects
Factory machinery relocation in Iskandar Malaysia
Wind turbine components and industrial equipment
Oversized cargo with JPJ special permits
Yes, we are certified for hazardous materials including:
Chemical products from Pasir Gudang industrial area
Batteries and electronic components
Flammable materials with proper documentation
ADR-compliant dangerous goods transport
Cargo insurance through Malaysian insurance partners
Warehousing in Johor Bahru and Shah Alam
Labeling and repackaging services
Inventory management and consolidation
Last-mile delivery throughout Malaysia
You can track your shipment 24/7 through:
Our online tracking system with real-time updates
WhatsApp updates for Malaysian and Singapore shipments
Direct contact with your dedicated operations executive
Live GPS tracking for urgent deliveries
West Malaysia: 1-2 days
East Malaysia: 3-4 days
Singapore: Same-day to 1 day
Southern Thailand: 2-3 days
Indonesia (Sumatra): 3-5 days
We provide:
Immediate notification via SMS/WhatsApp
Real-time alternative routing
Coordination with customs authorities if needed
Regular updates until resolution
Yes, we provide:
Express Same-Day: JB to Singapore within hours
Priority Next-Day: Peninsular Malaysia coverage
Emergency Courier: Document and small parcel services
Dedicated Truck: Exclusive vehicle for urgent cargo
Johor Bahru to Singapore: 12:00 PM
Within Johor: 2:00 PM
West Malaysia: 11:00 AM
Port collections: 3:00 PM
Yes, we offer:
Saturday operations for Singapore routes
Limited Sunday services for urgent shipments
24/7 emergency support for critical cargo
Public holiday arrangements with surcharge
Our services include:
Malaysian customs brokerage (JKDM)
Singapore customs clearance
ASEAN customs documentation
Pre-clearance arrangements
Duty and tax advisory services
Typically needed:
Commercial Invoice
Packing List
Bill of Lading/Air Waybill
Customs Form K1/K2 (Malaysia)
Permits for restricted items
Let’s discuss your logistics requirements and find the most efficient route. Our team is ready to provide a detailed plan and a competitive quote for your cargo.